Frequently Asked Questions
About Kit & Kin
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Why did you choose the name Kit & Kin
Disposable nappies, wipes, skincare & babywear
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Why should I choose Kit & Kin nappies?
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Why should I choose Kit & Kin babywear?
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What are Kit & Kin nappies made from?
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How do I choose which size?
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Is your nappy packaging recyclable?
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Has the number of nappies per pack reduced in the new paper packaging?
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Why should I choose Kit & Kin wipes?
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What are Kit & Kin baby wipes made from?
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Why should I use Kit & Kin nappy sacks?
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Why should I use Kit & Kin skincare?
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What is "our commitment to you" about?
Reusable nappies & accessories
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Are reusable nappies easy to use?
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What type of reusable is the Kit & Kin cloth nappy?
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Can I use them from birth?
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How do I fit the nappy?
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How do I use your boosters?
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How should I wash the nappies? Do they need to be washed before use?
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How should I dry the nappies?
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How many nappies do I need?
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How often should I change the nappy?
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Should I use a booster or a liner as well?
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What should I do when out and about?
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I am concerned about leaks. Can you help?
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What is your returns policy for the reusable nappy?
Plant-based cleaning
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Do any of your household products contain … ?
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Do your bottles come empty?
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Are all of your household products fragrance free?
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Are your cleaning products suitable for septic tanks?
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Are your household products pet friendly?
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Are Kit & Kin products suitable for use with a grey water system?
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Which of your products are antibacterial?
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Are your products effective against Corona Virus?
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What product is suitable to remove oil and grease?
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What’s the difference between Kit & Kin all purpose spray and Kit & Kin multi surface cleaner?
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Why does my fragrance free laundry product have a scent?
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Why is your laundry liquid thinner than what I’m used to?
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Are your bottles recyclable?
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Are your bottles BPA free?
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Can I return my Kit & Kin pouches to be reused or recycled?
Delivery & Returns
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What are my delivery options?
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How can I track my order?
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Do you ship internationally?
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Can I cancel or amend an order?
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What is your returns policy?
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What should I do if I receive a wrong item?
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How do I contact you?